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Looking for L1 Support Engineer for Bangalore Location

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Our Client, is looking out for a L1 Support Engineer for Bangalore Location.Any Graduate / Diploma . Minimum .2- 3 years minimum experience .Job Description : AD user password reset., Adding the AD user to requested group with their manager approval. Installing, Upgrading and troubleshooting Windows 2012 Server, Windows 7, Windows 10, MAC OS SIEERA & Ubuntu..Provides computer help desk support via telephone communications and ticketing tool with end-users.New user laptop assigning and updating the details in ITDB. Troubleshooting Hardware and Networking issues. Network Printer configuration and Printer problem issues. Software and hardware installation, maintenance and upgrading. Installing user required applications based on request with their managerís approval. Remote troubleshooting of issues using Remote Administration Tools. Tools like Team viewer, Any desk & Skype for business. Collecting the asset details . On-Call Technical Assistance with Dell and HP.

Date

09/01/18

Contact

it@jobtrack.in